The Sexual Assault Resource Agency (SARA) strives to abide by the highest ethical standards regarding confidentiality. All communication with the hotline is strictly confidential to the extent permitted by law.
SARA does not record hotline calls. SARA does not release any identifying information about a caller, including to law enforcement or service providers, and will not confirm that a specific individual has/has not called the hotline unless the caller provides SARA with their explicit consent. SARA will use caller ID in rare circumstances when the caller is in imminent danger and is necessary to ensure immediate safety of the caller or other person.
Our Hotline is available 24-hours a day, seven days a week for crisis intervention. Trained volunteers and staff treat callers with empathy and compassion and provide referrals for community resources and services.
Caller ID shall not be used specifically:
· To phone a caller back when they have discontinued the call abruptly.
· To phone prank or harassing callers.
· To phone callers back to inquire about how they are doing.
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Services are provided free to all survivors, regardless of race, gender, sexual orientation, gender expression or identity, age, economic status, education, parenthood, physical and/or mental abilities, national origin, immigration/documentation status or any other status.
SARA’s Support Services are available to all survivors of sexual violence, including men, women, and children. Support Services are also available to friends, family, and loved ones of survivors. All of our Support Services are provided free of charge. Survivors of every age, race, gender identity, and sexual orientation are welcome at SARA. We offer services in English and in Spanish.
SARA currently provides 2- to 4-year consulting to assist schools as they develop prevention education programs for their students. Our Prevention Education staff draw from the most recent research and most effective curricula to build teacher training, classroom-based violence prevention education, after-school clubs, policy improvement, and more.
SARA's Outreach Coordinators are happy to provide allied professionals, community groups, faith organizations, etc. with an overview of SARA's mission and our services in the community. The dynamics of sexual violence and its impact in our community provide a background for discussing the need for our services in the community and what SARA does to support survivors, educate community members, and to prevent sexual violence from occurring in the first place. These presentations will be tailored to meet each group's needs and focus area.