Accessibility

Office Building Access

The SARA Office is located at 335 Greenbrier Drive, Suite 102. The parking lot has handicap parking spaces. A ramp is accessible on the street-side entrance of the building. There is no automatic door opener. Let us know if you need help with the door and we can arrange for someone to meet you.

Public Transportation

Accessible public transportation to the SARA Office: Take the CAT Route 5 Commonwealth Drive to the stop at the corner of Commonwealth Drive and Greenbrier Drive.

JAUNT: Charlottesville also provides origin-to-destination service through JAUNT for those who are unable to use the fixed route systems. The service is offered at a reduced fare to individuals with disabilities—$1.50 per ride. You can request services through JAUNT.

Accommodations

We provide reasonable accommodations to people who work, volunteer, or receive services at SARA. You can discuss with staff what you would need to be able to fully use our services or be part of SARA. Some accommodations, such as interpreting, may take some time to obtain; please This email address is being protected from spambots. You need JavaScript enabled to view it. in advance to discuss and request.

Interpreter Services

In-person Interpreters: SARA partners with the International Rescue Committee to provide Interpreter Services during business hours. We request at least three days notice to schedule with interpreters. Languages available for in-person interpretation include: Arabic, Bosnian/Croatian/Serbian, Cantonese (Chinese), Dari, Ewe, Farsi, French, Kinyarwanda, Kirundi, Korean, Lingala, Mandarin (Chinese), Mai Mai, Nepali, Pashtu, Russian, Spansih, Swahili, Urdu, Uzbek, and Vietnamese.

Remote Interpreters: SARA partners with the Language Line to provide remote Interpreter Services by telephone. 

Service Animals

We welcome service animals to the office. If you would like to notify us before your arrival, we can make accommodations for pets and therapy animals, who may be in our office, to remain at a distance.

Access for Deaf and Hard-of-Hearing Individuals

People with hearing impairments can use the Virginia Relay service to reach us: Dial 711

The Virginia Relay service enables telephone conversations between standard voice telephone users and people who are deaf, hard of hearing, deafblind or speech-impaired and use a TTY, Voice CarryOver Phone or Hearing Carryover Phone. Virginia Relay offers many features for Spanish users, including Spanish-to-English and English-to-Spanish translation and Speech-To-Speech (STS). To access these services, dial 7-1-1 and tell the Communications Assistant (CA) which type of translation you need.

Additional accommodations may include materials in different formats like Braille/audio/large print, and ASL interpreting.

Website Accessibility

We are committed to the accessibility of our website. We welcome your suggestions. Please help us remove any barriers you may experience in navigating this site by This email address is being protected from spambots. You need JavaScript enabled to view it. with your comments.