24/7 Hotline

The SARA Hotline offers free, confidential, 24-hour support to survivors of sexual violence and their friends and families, allied professionals, and the general public.

Survivors may call the hotline to speak with someone who will understand, believe, and reassure them and help them identify next steps or connect them to further resources. Whether you are in crisis, want more information, or just want to talk with someone, a trained advocate will be available.

Friends, family members, and loved ones of survivors may call the hotline for information on how to support their loved ones, or to receive support themselves.

Allied professionals may call the hotline with specific questions or for general information about sexual violence and SARA’s services.

Call 434-977-7273 to be connected to a Hotline Advocate. Language interpretation is available.

Call 866-663-6482 for TTY services.

Hotline Disclosure

The Sexual Assault Resource Agency (SARA) strives to abide by the highest ethical standards regarding confidentiality.  All communication with the hotline is strictly confidential to the extent permitted by law.

SARA does not record hotline calls.  SARA does not release any identifying information about a caller, including to law enforcement or service providers, and will not confirm that a specific individual has/has not called the hotline unless the caller provides SARA with their explicit consent.   SARA will use caller ID in rare circumstances when the caller is in imminent danger and is necessary to ensure immediate safety of the caller or other person.

Our Hotline is available 24-hours a day, seven days a week for crisis intervention. Trained volunteers and staff treat callers with empathy and compassion and provide referrals for community resources and services.

Caller ID shall not be used specifically:

• To phone a caller back when they have discontinued the call abruptly.
• To phone prank or harassing callers.
• To phone callers back to inquire about how they are doing